acer go 15

I've used keyboard shortcuts for years. Among my favorite shortcuts: Alt + F4 to close an app. That's one of many shortcuts that I've passed along to my "students." Among my students is my adult granddaughter, who has grown accustomed to closing her online game apps with Alt + F4. I recently...

I just bought a new Acer Inspire Go 15. Today I was setting it up for my adult granddaughter to use. All went smoothly until suddenly the keyboard stopped working. I've tried the following— I've restarted, with no joy. At login, I was not able to enter my granddaughter's PIN, as the keyboard...