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ads after purchase

About this tag
The tag 'ads after purchase' covers user reports of paid Microsoft apps, such as the Solitaire Collection, continuing to display advertisements despite a confirmed one-time purchase. Affected users verify their subscription status on their Microsoft account and find it active, yet ads reappear after a period of ad-free use. This suggests a potential sync or licensing issue between the local app and Microsoft's servers. Discussions focus on troubleshooting steps like reinstalling the app, checking account subscriptions, and contacting Microsoft support to resolve the discrepancy between payment confirmation and ad display.
  1. Zevik83

    Windows 11 Paid for Solitaire collection still showing ads\

    I paid for a one-time MS Solitaire Collection Pro a month ago. Checked that I have paid on my MS account Subscriptions. Initially, it ran fine with no ads. Today I am I getting ads as if I had notm paid. What's Up here?
    • Zevik83
    • Thread
    • ads after purchase microsoft solitaire collection subscription not recognized windows troubleshooting
    • Replies: 9
    • Forum: Windows Graphics and Gaming
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