agent grounding

Agent grounding refers to the practice of connecting AI agents to a specific tenant's data and governance policies, ensuring that responses are based on authorized business content rather than generic internet knowledge. In the context of Microsoft Copilot, tenant grounding allows agents to access SharePoint, Dynamics 365, and other Microsoft 365 sources while respecting permissions and compliance rules. This approach is central to managed services like Copilot Orbit, which packages governance, tenant grounding, and agent rollouts for small and mid-sized businesses. Agent grounding helps organizations deploy AI assistants that are both useful and secure, reducing the risk of data leakage or inappropriate responses.