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    Zendesk Resolution Platform: AI Agents, Voice and HyperArc Analytics for Real Resolution

    Zendesk’s latest product salvo makes clear it intends to be the platform that stitches together AI, voice and analytics into a single, outcome-focused service stack — and it’s doing so by combining agentic large language models, real‑time data plumbing and a freshly acquired analytics engine to...
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    • Forum: Windows News
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    Microsoft Launches gpt-oss-20b for Windows 11: The Future of Local AI and Autonomous Assistants

    Microsoft’s leap forward in local AI computing took a pivotal turn with the debut of OpenAI’s gpt-oss-20b for Windows 11. Signaling a new era for accessible artificial intelligence, the tech giant now offers advanced language modeling directly on consumer PCs—no cloud connection required. This...
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    • agentic intelligence ai computing ai democratization ai deployment ai hardware requirements ai privacy ai workflows artificial intelligence autonomous assistants edge computing gpt-oss-20b gpu acceleration language models local ai microsoft on-device ai open-source ai openai windows 11 windows ai foundry
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    • Forum: Windows News
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