Few product launches have captured the collective nostalgia and eye-rolling amusement of the tech community quite like Microsoft's foray into limited edition XP-themed Crocs. Images surfacing from internal company channels fuel speculation that Microsoft, following its recent trend of quirky...
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Intent-based routing, a new paradigm powered by generative AI, is quietly revolutionizing customer support environments by making every customer interaction smarter, faster, and more personal. As contact centers across industries grapple with rising expectations and complexity, this...
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As Satya Nadella took the virtual stage at Microsoft Build 2025, a fresh narrative began unfolding around the world—one in which technology not only powers productivity or streamlines business but tangibly reshapes the future of education. There is perhaps no more compelling recent example of...
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