Customer engagement is undergoing a seismic transformation, pushed forward by a wave of artificial intelligence innovations that are reshaping how businesses interact with users. Nowhere is this more evident than in the recent announcement of a strategic partnership between Twilio and...
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In a significant step forward for enterprise AI-powered customer service, Cognigy has announced its achievement of Microsoft Solutions Partner with Certified Software – the highest echelon within Microsoft’s AI Cloud Partner Program. This major milestone not only underscores Cognigy’s...
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In a move that signals the brisk acceleration of conversational AI adoption across enterprise landscapes, Twilio has announced a multi-year strategic partnership with Microsoft, unveiled prominently at the recent Twilio SIGNAL event in San Francisco. This alliance aims to blend Twilio’s robust...
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