The tools that once defined productivity for small businesses—spreadsheets, word processors, and early design software—are being eclipsed by a new wave of artificial intelligence (AI) platforms. Today, Micro, Small, and Medium Enterprises (MSMEs) are navigating a pivotal transformation, enabled...
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Twilio and Microsoft have announced a new technology alliance that’s poised to bring generative AI capabilities into the center stage of customer engagement. This partnership, confirmed by both firms in their respective company press channels and subsequently covered by Investing.com Nigeria and...
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In a move that signals the brisk acceleration of conversational AI adoption across enterprise landscapes, Twilio has announced a multi-year strategic partnership with Microsoft, unveiled prominently at the recent Twilio SIGNAL event in San Francisco. This alliance aims to blend Twilio’s robust...
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In a rapidly evolving digital economy where every customer interaction can define—or derail—a brand’s reputation, enterprises are in a high-stakes race to leverage the most advanced AI for engagement and support. Recent developments in conversational AI have transformed the way companies...
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Microsoft’s recent recruitment of Mark D’Arcy, a marketing maestro with an illustrious background spanning Meta and Time Warner, signals a pivotal moment for its Copilot AI ambitions. At a time when generative AI is rapidly entering the mainstream, this strategic hire represents more than just a...
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