India’s small and medium businesses have long been described as the backbone of the nation’s economic engine, but in the era of AI-driven digital transformation, many face a daunting reality: access to enterprise-grade technology remains limited, and the journey to cloud adoption and advanced...
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In today’s dynamic enterprise landscape, the synergy between artificial intelligence and customer experience management is transforming traditional approaches to contact center operations. The recent collaboration between CallMiner, a recognized leader in AI-powered conversation analytics, and...
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