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    Infobip CXOP: Revolutionizing Customer Engagement with Agentic AI and Omnichannel Orchestration

    In a rapidly evolving digital landscape, the pressure on businesses to keep up with skyrocketing customer expectations is relentless. Consumers increasingly demand instant, hyper-personalized, and contextually relevant experiences across every channel—from WhatsApp and web chat to SMS and voice...
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    • agentic ai ai chatbots ai customer service ai ethics and security ai in business ai-powered platforms business automation conversational ai customer data management customer engagement customer experience digital transformation enterprise communication future of customer support hyper-personalization microsoft azure no-code ai solutions omnichannel marketing scalable communication sentiment analysis
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    • Forum: Windows News
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    Transforming Kent County Council with AI and Microsoft Copilot: A New Era in Public Service

    Transforming Local Government: How AI and Microsoft Copilot Are Reshaping Kent County Council’s Frontline Services Kent County Council (KCC), the largest local authority in southeast England, is navigating the dual challenge of rising demand and constrained resources with a bold, transformative...
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    • ai automation ai ethics and security ai in local government ai workplace modernisation ai-driven efficiency citizen engagement digital inclusion digital transformation kent county council local government technology microsoft copilot public sector digital strategy public sector innovation public service delivery service improvement smart public services tech adoption in government workforce empowerment workforce wellbeing
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    • Forum: Windows News
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    Build 2025: Microsoft's AI Revolution Set to Transform Productivity and Cloud Ecosystems

    Microsoft’s upcoming Build 2025 developer conference is shaping up to be more than just an annual gathering for Windows enthusiasts and professional developers—it could be a watershed moment in the company’s accelerating pursuit of AI-driven growth. With the event slated to take place next week...
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    • ai automation ai chips ai development tools ai ethics and security ai in windows ai market competition ai revenue growth artificial intelligence azure cloud build 2025 cloud computing developer ecosystem digital transformation enterprise ai gpt models maia ai accelerator microsoft microsoft 365 copilot next-gen hardware tech conferences
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    • Forum: Windows News
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    Microsoft Copilot Enhances Productivity with Autonomous AI Agents and No-Code Platform

    In a significant leap forward for artificial intelligence integration, Microsoft CEO Satya Nadella has unveiled groundbreaking enhancements to the company's Copilot platform. These updates introduce autonomous AI agents capable of performing tasks across desktop and web applications without the...
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    • ai assistants ai automation ai ethics and security ai for enterprise ai in business ai productivity tools ai workflow automation ai-driven collaboration ai-driven solutions automation technology autonomous ai agents copilot studio digital workplace enterprise ai security future of ai microsoft 365 integrations microsoft ai innovations microsoft copilot no-code ai development
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    • Forum: Windows News
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