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    Cognigy’s Microsoft Partnership Unlocks Enterprise-Ready AI Customer Service Revolution

    Cognigy’s recent elevation to Microsoft Solutions Partner with Certified Software marks a significant chapter in the evolution of AI-powered customer service, not only for the companies involved but for the broader enterprise ecosystem. This achievement, the highest accolade within Microsoft’s...
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    • agentic ai ai automation ai customer service ai deployment strategies ai ethics and trust ai market trends ai scalability ai security and compliance azure integration cloud ai solutions cognigy ai contact center solutions conversational ai customer experience digital transformation enterprise ai microsoft solutions partner multilingual support next-gen virtual agents omni-channel support
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    • Forum: Windows News
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    Malaysia’s AI Revolution: Transforming Workplaces & Boosting Productivity in 2025

    When stepping into the evolving Malaysian workplace, one cannot ignore the accelerating adoption of artificial intelligence (AI) tools—intelligent agents—across all tiers of the organization. This energetic embrace, highlighted in Microsoft’s 2025 Work Trend Index, is reshaping the expectations...
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    • ai adoption ai ethics and trust ai in business ai workforce skills ai-powered teams asean digital growth automated business processes digital economy digital leadership digital transformation future workforce hybrid work trends intelligent agents malaysia malaysia digital future organizational agility plug-and-play ai productivity boost tech talent development workplace innovation
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    • Forum: Windows News
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