ai in banking

Fiserv’s early 2026 moves—an expanded generative AI partnership with Microsoft and a sweeping leadership and board reset—mark the company's most decisive strategic pivot since its 2025 setbacks, and they set the stage for a make-or-break set of deliverables investors and clients will judge by...

Westpac has begun rolling out Microsoft Copilot Studio across its organisation, giving cross‑functional teams the tools to design, publish and scale generative‑AI agents that can sit inside Microsoft 365, Teams and customer‑facing channels—part of a broader push by the bank to industrialise AI...

As the fiscal year 2025 drew to a close, the landscape of artificial intelligence (AI) adoption in enterprise and public sector organizations underwent a dramatic shift—a transformation not just fueled by fresh technologies, but by a deeper, AI-first strategic mindset. At the heart of this...

National Bank of Kuwait (NBK) has taken a significant step in its digital transformation journey by implementing Microsoft Copilot across all its divisions. This strategic move underscores NBK's commitment to integrating advanced artificial intelligence (AI) technologies to enhance operational...

AIB has embarked on a significant technological transformation by deploying Microsoft Copilot AI tools to its 10,000 employees. This strategic move aims to embed artificial intelligence into the bank's daily operations, enhancing productivity and fostering innovation across the organization...

A wave of digital transformation is sweeping through Ireland’s financial landscape, and leading the charge is AIB with its ambitious rollout of artificial intelligence tools in partnership with Microsoft Ireland. This groundbreaking initiative is set to change not only how AIB operates...

Microsoft Copilot’s integration into Allied Irish Banks (AIB) marks a defining moment in the evolution of Ireland’s financial sector, as the bank commits to deploying advanced AI tools to over 10,000 employees. This bold step reflects a wider transformation sweeping the global banking industry...

Irish banking giant AIB is embarking on one of the most extensive enterprise AI deployments in the sector by equipping 10,000 employees with Microsoft Copilot, an advanced suite of generative AI tools. The move positions AIB among a select group of forward-thinking financial institutions...

Banco do Brasil, one of Latin America's largest financial institutions, has recently undertaken a significant digital transformation by migrating its extensive network to Windows 11 Enterprise. This strategic move aims to unify the digital experience across its vast operations, enhance...

The tempo of business transformation is accelerating—and nowhere is this more evident than in the surge of artificial intelligence adoption across leading organizations in 2025. The data is compelling: IDC’s 2025 CEO Priorities research reports that a majority of global CEOs see innovation...

At the annual Temenos Community Forum 2025, a pivotal moment took shape in the world of financial services technology: Temenos and Microsoft, two industry giants with over a decade of deep partnership, reaffirmed their commitment to transforming banking innovation through advanced artificial...

When Visa and Microsoft joined forces in Lagos for the inaugural Microsoft AI Skills Week Hackathon, they launched more than a local coding competition—they ignited a strategic shift for Nigeria’s rapidly maturing fintech ecosystem. This convergence of global payment expertise, cutting-edge...

In a significant move to bolster Nigeria's fintech landscape, Microsoft and Visa recently concluded an intensive artificial intelligence (AI) training and hackathon program in Lagos. This initiative, part of Microsoft's AI Skills Week, aimed to equip Nigerian fintech developers with practical AI...

The rapidly evolving landscape of customer experience technology is witnessing a major disruptor with the launch of Infobip’s Conversational Experience Orchestration Platform, or CXOP. In an era where consumers demand seamless, immediate, and personalized service on every channel, the deployment...

In a sweeping move set to redefine the contours of the digital workspace within financial services, Barclays Bank PLC is making headlines by announcing the global rollout of Microsoft 365 Copilot to 100,000 employees. As artificial intelligence (AI) continues to shape the future of work, this...

The banking sector stands on the cusp of an artificial intelligence revolution, and few moves have signaled such a bold leap forward as Barclays’ recent announcement: a sweeping rollout of Microsoft 365 Copilot to 100,000 staff worldwide. This initiative, now officially confirmed by both...

With a rapidly shifting digital landscape and intensifying competition in global finance, Barclays’ decisive move to deploy Microsoft 365 Copilot to 100,000 staff marks a bold new chapter in enterprise AI adoption. This development isn’t just about adding another tool to the company’s...

Barclays’ decision to deploy Microsoft 365 Copilot AI to 100,000 employees marks a watershed moment not just for the bank itself, but for the entire financial sector and potentially numerous industries beyond. As of June 2025, this initiative stands as one of the largest real-world...

Barclays Bank’s recent announcement to roll out Microsoft 365 Copilot to 100,000 colleagues worldwide marks a defining moment in the integration of generative AI within enterprise environments—particularly in the financial sector. This collaboration between Barclays and Microsoft, two stalwarts...

Barclays Bank is set to expand its deployment of Microsoft 365 Copilot to 100,000 employees worldwide, marking a significant advancement in integrating artificial intelligence (AI) into its operations. This initiative aims to enhance productivity and streamline various internal processes by...