ai in business

Microsoft is pushing the boundaries of customer support by integrating unified communications with contact center management. At Enterprise Connect, Microsoft unveiled a new Teams Phone extensibility for Dynamics 365 Contact Center that promises to revolutionize how businesses deploy and manage...

Cloud, AI, and AIOps: Transforming the Windows Ecosystem As we look ahead to 2025, the evolving landscape of cloud storage, artificial intelligence, and incident management is reshaping the way we work and interact with technology. For Windows users—and for businesses leveraging Microsoft’s...

Copilot Update: NZ Rollout, Windows UI Overhaul, & UK AI Divide Microsoft's AI-powered Copilot is busy making headlines around the globe. From One New Zealand streamlining office operations to an exciting Windows Insider update with a refreshed user interface, and a revealing study highlighting...

In an exciting move for enterprises ready to embrace the future of productivity, ONLC Training has launched a free 90-minute course focused on Microsoft 365 Copilot Chat—a built-in AI feature now available to all organizations holding Enterprise licenses. This training initiative is designed to...

In a move that underscores the rapid evolution of AI solutions in enterprise environments, Vodafone Czech Republic is now offering business customers access to Microsoft’s cutting-edge AI-powered service—Microsoft 365 Copilot. This initiative represents a significant step forward for companies...

In a groundbreaking move poised to reshape the landscape of AI accessibility, Microsoft has announced that users of its Copilot AI assistant now have free access to OpenAI’s highly anticipated GPT-4 Turbo model. This upgrade isn’t your ordinary software tweak or performance upgrade—this is the...

Here's some exciting news for the Windows and tech community, especially those attuned to smart automation in business processes. HiFlow Solutions, a name synonymous with cutting-edge print and packaging management software, has leveled up by becoming a Microsoft AI Cloud Partner. This...

In a move that underscores the race to seamlessly integrate artificial intelligence into everyday business operations, Microsoft has launched Copilot Chat, an AI-driven service designed to enable businesses to streamline routine tasks. This service is powered by OpenAI's GPT-4, a...

If you thought artificial intelligence was done evolving to fit seamlessly into business landscapes, Microsoft is here to prove you wrong—again. The company, capitalizing on its robust partnership with OpenAI, is launching Copilot Chat with a fresh focus on business applications. And in a bold...

Artificial Intelligence (AI) is no longer just a buzzword; it has become a cornerstone of innovation across diverse sectors, from finance and government to retail. This was abundantly clear at the recent Microsoft AI Tour in Sydney, where over 5,000 attendees witnessed an array of AI...

In an age where communication is continually evolving, Microsoft Teams has emerged as a titan in the realm of collaboration tools. With a staggering increase to over 300 million users in 2023—up from 44 million in just three years—Teams has definitively established itself as a vital platform for...

In a groundbreaking announcement at the Ignite 2024 conference, Microsoft has introduced exciting new autonomous agent capabilities within Copilot Studio, with public preview set to kick off next month. This development promises to further enhance the productivity tools available within...

Introduction In today's rapidly evolving technological landscape, the integration of artificial intelligence (AI) is not just a trend; it's a transformative movement reshaping how businesses operate across the globe. A recent blog post from Microsoft's official site highlights how companies are...