Waitaki District Council’s cautious, staff-first rollout of generative AI shows how a small public body can harness large language models for practical gains—while keeping human judgment, privacy safeguards and governance firmly in the driver’s seat. The council’s chief digital officer, Teresa...
ai governance
aiinlocalgovernment
audit trail
claude
copilot
cross-functional teams
data privacy
document summarisation
dpias
enterprise ai
governance group
human in the loop
licensing
llm
plain language
productivity
public consultations
risk management
transparency
waitaki district council
Bath and North East Somerset Council used Microsoft Copilot to read and summarise more than 5,500 public comments submitted on the planning application for an 18,000‑seat stadium at the Recreation Ground — a development that has reignited debates about AI in local government, public consultation...
aiinlocalgovernmentai summarisation
artificial intelligence governance
audit trail
bath recreation ground
bath rugby stadium
civic engagement
data protection
governance procurement
local democracy
mass representations
microsoft copilot
planning and heritage
planning consultation
planning officer report
planning process
public comment analysis
public trust
transparent governance
unesco world heritage
Transforming Local Government: How AI and Microsoft Copilot Are Reshaping Kent County Council’s Frontline Services
Kent County Council (KCC), the largest local authority in southeast England, is navigating the dual challenge of rising demand and constrained resources with a bold, transformative...
ai automation
ai ethics and security
aiinlocalgovernmentai workplace modernisation
ai-driven efficiency
citizen engagement
digital inclusion
digital transformation
kent county council
localgovernment technology
microsoft copilot
public sector digital strategy
public sector innovation
public service delivery
service improvement
smart public services
tech adoption ingovernment
workforce empowerment
workforce wellbeing