In a recent report released by the Australian Centre for Evaluation, Treasury’s trial of Microsoft’s generative AI tool, Copilot, has provided both food for thought and a dash of reality for public sector deployment. While the ambitions for Copilot were sky-high, the real-world usage by public...
If the words "AI in the public sector" stir visions of robots replacing government clerks or policies being drafted by neural networks, take a deep breath. Things are moving fast in the AI world, but for now, it's about making civil servants' lives easier, not replacing them. Case in point: the...