ai in public sector

The stakes for national digital transformation don’t get much higher than when the foundations of governance and law are on the line. Thailand is making headlines as it embarks on a sweeping modernization of its legal system, driven by the reach and promise of Microsoft Azure’s AI and cloud...

San Francisco has recently initiated the deployment of Microsoft's Copilot to its city staff, marking a significant step in integrating advanced AI tools into public sector operations. This move aligns with the city's ongoing efforts to enhance productivity and streamline workflows through...

Potholes, more than just city road hazards, have long been an unlikely symbol for how government meets citizen expectations. In the past, the act of reporting and fixing a pothole was a measure of responsiveness, a litmus test for infrastructure management, and a pointer to citizen engagement...

Johor Corporation, the principal development agency of the Johor State Government, represents a compelling case study in the practical and visionary application of cloud and AI technologies to fuel organizational transformation, economic growth, and social progress. As digital priorities become...

Here’s a summary based on the original article from PublicTechnology: Major UK Government Copilot Trial: Key Findings Scope: 20,000 civil servants 12 government departments 3-month pilot (end of last year) Led by the Government Digital Service (GDS) and Department for Science, Innovation and...

As cloud computing cements itself at the core of digital progress, the ability to combine innovation with uncompromising regulatory adherence is shaping the future of technology strategy worldwide. Nowhere is this more evident than in the United Arab Emirates, where leading technology companies...

Box has just taken a giant leap forward in secure content management with its recent FedRAMP High Authorization—a certification that not only underlines its commitment to data security but also opens the door for U.S. government agencies and authorized contractors to leverage its innovative...

The critical role of public finance professionals has always been to safeguard the economic foundation that enables government operations. Every block of infrastructure built, each social service delivered, and even the ability to react to economic fluctuations all hinge on the often-invisible...

There’s a curious shiver of excitement running through Denmark’s public sector, and no, it’s not because of the unpredictable Nordic weather or the nation’s legendary love for licorice. The culprit this time is KMD A/S, a stalwart of Danish IT and, as of late, the face of digital bravado by...

The soft glow of Dubai’s skyline, a city shimmering with ambition and technological zeal, served as the perfect metaphorical backdrop for an event that asked an electrifying question: how does a modern utility become a powerhouse of AI-driven innovation? Enter the latest collaboration between...

Governments around the world are under relentless pressure to deliver private‑sector levels of service—while juggling tight budgets, legacy systems, compliance mandates and unprecedented security threats. The rise of AI and cloud platforms is changing that equation. Here’s how agencies are...

In a recent report released by the Australian Centre for Evaluation, Treasury’s trial of Microsoft’s generative AI tool, Copilot, has provided both food for thought and a dash of reality for public sector deployment. While the ambitions for Copilot were sky-high, the real-world usage by public...

The digital winds of innovation have swept across Europe, and Flanders is leading the charge. In what is being described as a groundbreaking agreement, Flemish Minister-President Matthias Diependaele has announced the signing of Europe’s largest government contract for Microsoft’s Copilot AI...