ai in telecom

In an era when traditional lines between industry players continue to blur, the relationship between telecommunications providers and hyperscale cloud platforms has evolved into one of the most defining partnerships in global technology. What began with cautious “co-ompetition”—a competitive...

The telecommunications industry is undergoing a transformative shift, marked by significant advancements in autonomous networks, strategic collaborations, and the development of standardized network APIs. These developments are poised to redefine network operations, enhance service delivery, and...

Microsoft is poised to demonstrate the transformative potential of agentic artificial intelligence (AI) in the telecommunications sector at the upcoming DTW Ignite 2025 conference. This initiative underscores Microsoft's commitment to integrating advanced AI solutions into industry-specific...

Microsoft's participation at TM Forum's DTW24 – Ignite event in Copenhagen from June 18 to 20, 2024, underscores its commitment to advancing the telecommunications industry through the integration of Open Digital Architecture (ODA) within its Azure cloud platform. This collaboration aims to...

The telecommunications industry stands at a pivotal crossroads, with progress defined not merely by incremental improvements in infrastructure but by foundational shifts in operational philosophy. As new waves of innovation crest—analog to digital, 3G to 5G, copper to cloud—the convergence of TM...

AI is redefining the operational blueprint for enterprises worldwide, but the pace at which technology evolves doesn’t always match the readiness of companies eager to implement it. This disconnect is the core concern spotlighted in Kyndryl’s latest “People Readiness 2025” research, which pulls...

The unveiling of PLDT Inc.’s next-generation Customer Engagement Platform, a powerful collaboration with Amdocs and Microsoft, signals a pivotal moment in the ongoing digital transformation within the telecommunications sector. For both industry insiders and everyday subscribers, this...

The announcement that Vodafone Business and ServiceNow have entered a five-year global partnership to revolutionize customer service using AI-powered automation marks a significant milestone in the ongoing transformation of the telecom industry. As cloud-driven solutions continue to reshape how...

If you were unlucky enough to miss the Mobile World Congress 2025 in Barcelona—whether your passport expired, your boss said “no travel budget,” or you just couldn’t face another plate of conference paella—don’t worry. The spirit, spectacle, and indeed the seismic impact of Microsoft’s AI vision...

du’s recent internal rollout of Microsoft 365 Copilot marks a significant leap in harnessing AI to transform workplace productivity—a move that resonates with the broader national vision for AI adoption. By integrating state-of-the-art artificial intelligence into everyday operations, du is not...