Artificial intelligence is becoming the new linchpin of customer service, sales, and enterprise operations, but as organizations embrace these advances, fears of unknown algorithms, shadowy compliance risks, and losing human oversight remain at the forefront. Microsoft’s Agent hub, now available...
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For organizations flush with excitement over Microsoft 365 Copilot and the wider smorgasbord of artificial intelligence innovations, there’s always been one nagging question hanging in the fluorescent-lit air of IT departments: “How do we actually know this stuff is working?” Sure, the demos are...
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In a thrilling unveiling at the Microsoft Ignite event, held on November 19, 2024, Microsoft Corporation introduced its latest innovation, Copilot Analytics. This groundbreaking tool is designed to measure the impact of artificial intelligence (AI) across various sectors, signaling a significant...