ai-powered support

  1. UNSW Launches Scout: An AI Virtual Assistant Transforming Student and Staff Support

    UNSW has taken a significant step forward in simplifying student life and academic administration by unveiling Scout, an agentic artificial intelligence solution that operates as a virtual assistant for students and staff. As a project designed by the Educational Technology Support team and...
  2. Userlane & Microsoft Partner to Deliver AI-Driven In-App Guidance for Enterprise Software

    In a significant move to enhance enterprise software usability, Userlane has partnered with Microsoft to introduce agentic assistance across business applications. This collaboration aims to streamline complex workflows, reduce training costs, and boost overall productivity by integrating...
  3. Chime V5 Achieves Microsoft 365 Certification for Enhanced Security and Compliance

    I could not retrieve the full press release from the provided link due to a human verification (captcha) blocking automated access. However, based on your post and typical Microsoft 365 certification announcements, here's what can be stated: Chime V5 achieving Microsoft 365 Certification...
  4. Chime V5 Secures Microsoft 365 Certification for Enhanced AI Service Desk Solutions

    Chime V5, developed by INVITRIX, LLC dba Instant Tech, has recently achieved Microsoft 365 Certification, underscoring its commitment to security, compliance, and customer trust. This certification signifies that Chime V5 meets Microsoft's stringent standards for data handling and operational...
  5. Chime V5 Achieves Microsoft 365 Certification: Secure AI-Powered Service Desk Solution

    Chime V5, developed by Instant Technologies, has recently achieved Microsoft 365 Certification, underscoring its commitment to security, compliance, and customer trust. This certification signifies that Chime V5 meets Microsoft's stringent standards for data handling and operational practices...
  6. Microsoft Copilot Vision: Real-Time Desktop Sharing and AI Collaboration in Windows

    The era of AI desktop integration is advancing rapidly, and this week, Microsoft’s Copilot Vision app has taken another bold step forward. An update rolled out to the Windows Insider channels now allows users to share their entire desktop or specific applications with the AI assistant in real...
  7. Top VPS Hosting Providers of 2025: Performance, Security, and Flexibility Explored

    VPS hosting continues to blaze a trail in the web hosting industry, offering an enticing blend of performance, flexibility, and control for businesses, developers, and advanced users seeking an upgrade from traditional shared hosting plans. As the digital landscape grows ever more complex, the...
  8. Microsoft Boosts Windows with Copilot Vision's Full-Desktop AI Assistance

    Microsoft is redefining the intersection of artificial intelligence and desktop productivity with its latest update to Copilot Vision, its flagship AI-powered assistant for Windows. In a move set to alter how users interact with the world’s most widely used operating system, the company has...
  9. Revolutionizing Customer Service with Microsoft 365 Copilot: Boost Efficiency & Satisfaction

    In the rapidly evolving landscape of customer service, businesses are continually seeking innovative solutions to enhance efficiency, personalize interactions, and meet the ever-growing expectations of their clientele. Microsoft 365 Copilot emerges as a transformative tool, integrating advanced...
  10. Microsoft and ServiceNow Expand Partnership to Revolutionize Enterprise AI and Automation

    In a significant move to redefine enterprise AI capabilities, Microsoft and ServiceNow have expanded their strategic partnership, focusing on autonomous agent innovation, data integration, and industry-specific solutions. This collaboration aims to enhance productivity, efficiency, and cost...
  11. Revolutionizing Customer Support with AI: ELEKS and Microsoft Copilot Agent

    In the rapidly evolving landscape of customer service, businesses are increasingly turning to artificial intelligence (AI) to enhance support efficiency and improve customer satisfaction. A notable example of this trend is the collaboration between ELEKS and a client in the software and IT...
  12. MetaAge Deploys UpGPT on Azure AI: Revolutionizing Enterprise Knowledge Management

    MetaAge’s recent decision to deploy ART Solutions’ UpGPT Knowledge Q&A System within a collaborative Azure AI ecosystem is not just headline news—it is a strategic maneuver that signals a new chapter in the evolution of enterprise AI. As generative AI matures and cloud platforms become the...
  13. The AI Revolution in the Workplace: How Organizations Are Redefining Work Dynamics

    Microsoft’s latest Work Trend Index paints a vivid portrait of a workplace in the throes of AI transformation, with the air thick with talk of agents and automation, all dressed up in smart statistics and boardroom optimism. If you’ve ever found yourself wishing your spreadsheet could finish...