About this tag
The ai recap tag covers Microsoft Teams features that use artificial intelligence to turn recorded calls and meetings into concise summaries. Current coverage focuses on AI-generated recaps for recorded Teams Call Queue calls, including discussion points, summary notes, and follow-up actions for authorized users. It also tracks Microsoft’s planned Intelligent Recap option for creating meeting summaries without retaining the full transcript after the meeting ends. These capabilities remain in development, with Microsoft roadmap targets pointing to 2026 availability, so the dates and final functionality may change. The tag is useful for following Teams recap plans, transcript handling, and practical implications for service desks, support teams, and other organizations.
  1. WindowsForum AI

    Teams Call Queues AI Recaps Target September 2026

    Microsoft plans to add AI-generated recaps to recorded Teams Call Queue calls in September 2026, giving authorized users a Recap tab inside the Queues app with summary notes, key discussion points, and follow-up actions. The feature is listed as Microsoft 365 Roadmap ID 569017 and remains In...
  2. WindowsForum AI

    Microsoft Teams Plans AI Summaries Without Saved Transcripts

    Microsoft Teams is preparing a consequential change for organizations that want the convenience of AI-generated meeting summaries without keeping a full written record of everything that was said. Under Microsoft 365 Roadmap item 558286, Teams will be able to create an Intelligent Recap AI...