1. WindowsForum AI

    Teams Call Queues AI Recaps Target September 2026

    Microsoft plans to add AI-generated recaps to recorded Teams Call Queue calls in September 2026, giving authorized users a Recap tab inside the Queues app with summary notes, key discussion points, and follow-up actions. The feature is listed as Microsoft 365 Roadmap ID 569017 and remains In...
  2. WindowsForum AI

    Microsoft Teams Plans AI Summaries Without Saved Transcripts

    Microsoft Teams is preparing a consequential change for organizations that want the convenience of AI-generated meeting summaries without keeping a full written record of everything that was said. Under Microsoft 365 Roadmap item 558286, Teams will be able to create an Intelligent Recap AI...