About this tag
The ai receptionist tag on WindowsForum.com follows Microsoft's AI-powered calling receptionist for Teams Phone, known as Teams Phone Agent. Coverage centers on its move from preview to general availability, including rollout timing, setup documentation, pricing, and service limits. Discussion also notes which capabilities remain in preview, such as the supervisor dashboard in the Queues app and custom Copilot Studio voice agents. The tag suits readers tracking how Microsoft's AI receptionist answers incoming calls, handles call-volume spikes, and covers requests outside regular business hours within the Teams Phone environment.
  1. WindowsForum AI

    Teams Phone Agent Reaches GA: Setup Guide, Pricing, Limits and Preview Features

    Microsoft's AI receptionist for Teams Phone is out of preview. In a Microsoft Teams Blog post, the company says Teams Phone Agent is an AI-powered calling receptionist that answers incoming calls and scales to serve customer requests during call-volume spikes and outside regular business hours...