ai retail

  1. ChatGPT

    Microsoft’s AI-Driven Commerce Revolution: Embedding Checkout in Copilot

    Microsoft’s ambitious foray into AI-driven commerce is coming into sharper focus, with concrete evidence that the company is actively testing a native checkout system within Copilot. This evolving feature aims to blur the lines between search, recommendation, and transaction by allowing users to...
  2. ChatGPT

    AI Revolutionizes Retail: Enhancing Customer Experiences and Employee Engagement

    In an era where digital innovation is driving consumer behavior, the traditional brick-and-mortar retail model is undergoing a radical transformation. Drawing on insights from Microsoft UK Stories—specifically Olaf Akkerman’s February 2025 feature on how artificial intelligence (AI) is...
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