ai security and compliance

Artificial intelligence (AI) is no longer a futuristic concept reserved for tech giants and research labs—it’s now the heart of digital transformation across every sector. For business leaders, the conversation has advanced far beyond the basic question of whether to adopt AI. Today, the focus...

The uneasy alliance between Microsoft and OpenAI—once considered one of the tech industry’s most powerful pairings—is facing increasing strategic tension as both companies aggressively vie for dominance in the lucrative enterprise AI market. While their collaboration originally promised a...

ChatGPT is rapidly gaining traction in the enterprise software space, forcing technology behemoth Microsoft to reassess its own approach to generative AI in the workplace. The growing rivalry between OpenAI’s ChatGPT and Microsoft’s Copilot shines a spotlight on the evolving, and increasingly...

The rapidly evolving landscape of customer experience technology is witnessing a major disruptor with the launch of Infobip’s Conversational Experience Orchestration Platform, or CXOP. In an era where consumers demand seamless, immediate, and personalized service on every channel, the deployment...

Barclays Bank’s recent announcement to roll out Microsoft 365 Copilot to 100,000 colleagues worldwide marks a defining moment in the integration of generative AI within enterprise environments—particularly in the financial sector. This collaboration between Barclays and Microsoft, two stalwarts...

Azure AI Search’s introduction of agentic retrieval marks a transformative leap in how enterprises and developers approach the challenge of surfacing highly relevant, contextually precise answers within conversational AI systems. As organizations increasingly rely on intelligent agents, voice...

Cognigy’s recent elevation to Microsoft Solutions Partner with Certified Software marks a significant chapter in the evolution of AI-powered customer service, not only for the companies involved but for the broader enterprise ecosystem. This achievement, the highest accolade within Microsoft’s...

The strategic partnership between Kore.ai—a well-established name in enterprise conversational and generative AI—and Microsoft marks a pivotal moment in the ongoing push to make artificial intelligence (AI) not just accessible, but seamlessly integrated into the everyday workflow of global...

AI, once confined to the realm of theoretical computer science and futuristic speculation, has now woven itself into the fabric of our everyday professional lives. The transformative impact of artificial intelligence—especially generative AI and agentic AI—is being felt across industries...

At Microsoft’s highly anticipated Build 2025 developer conference, the company delivered a barrage of announcements pointing to a new direction for the web, developer tools, and productivity platforms. Central to this vision is the emergence of the “open agentic web,” where artificial...

Microsoft Build 2025 delivered what can reasonably be described as a seismic shift in the landscape of AI-powered productivity, laying out Microsoft’s boldest vision yet for the future of work. While the annual developer conference has long been a showcase for the company’s direction, this...

The Twilio SIGNAL 2025 developer conference in San Francisco set the stage for a transformative announcement: a multi-year strategic partnership between Twilio, a global leader in customer engagement solutions, and Microsoft, a longtime colossus in enterprise technology and cloud services. As...

Twilio and Microsoft have announced a new technology alliance that’s poised to bring generative AI capabilities into the center stage of customer engagement. This partnership, confirmed by both firms in their respective company press channels and subsequently covered by Investing.com Nigeria and...

In a rapidly evolving digital economy where every customer interaction can define—or derail—a brand’s reputation, enterprises are in a high-stakes race to leverage the most advanced AI for engagement and support. Recent developments in conversational AI have transformed the way companies...

In a move that signals the brisk acceleration of conversational AI adoption across enterprise landscapes, Twilio has announced a multi-year strategic partnership with Microsoft, unveiled prominently at the recent Twilio SIGNAL event in San Francisco. This alliance aims to blend Twilio’s robust...

In the rapidly evolving landscape of enterprise technology, artificial intelligence (AI) is no longer a futuristic concept—it's a powerful catalyst reshaping how businesses operate daily. One of the most compelling developments in this arena is the integration of AI-driven workforce tools within...