ai service desk

  1. Dong-A Socio Deploys AI Service Desk Bot in Microsoft Teams for IT Support

    Dong-A Socio Holdings said on June 10, 2026, that it has deployed an AI-powered “service desk AI bot” for Dong-A Socio Group employees, built by IT affiliate DA Information and accessed through Microsoft Teams for real-time help with internal IT and system questions. The announcement is small in...