ai support

Intel’s customer-facing support model has been re-centered around an AI front door: the company has rolled out “Ask Intel,” an assistant built on Microsoft’s Copilot Studio, and in mid‑December 2025 began routing most inbound support through web-based workflows rather than public phone lines or...

Intel has begun routing more of its customer and partner support through an AI assistant called Ask Intel, built on Microsoft’s Copilot Studio, as part of a broader shift to a “digital‑first” support model that scales back phone and social‑media intake and pushes case initiation into web...

Intel’s new support strategy lands where a lot of modern customer service is going: an AI that doesn’t just answer questions but takes action on your behalf — built on Microsoft’s Copilot Studio and branded as Ask Intel. Designed to open support cases, check warranty eligibility, flag driver...