ai support assistant

  1. Zendesk Support Assistant for Microsoft 365: AI Help Desk in Teams & Outlook

    On June 2, 2026, Zendesk announced that its Support Assistant for Microsoft 365 is available through Microsoft AppSource, bringing AI-powered service workflows into Microsoft Teams, Outlook, Word, and other Microsoft 365 surfaces for enterprise IT, HR, finance, and support teams. The move is...
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    • ai support assistant enterprise it support microsoft 365 integration zendesk
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    • Forum: Windows News