Madison’s customer service teams face a fast-moving choice in 2025: treat AI as a risky experiment or as an operational staple that can speed answers, reduce costs, and free people for higher‑value, trust‑dependent work. The practical case for adoption is strong — local pilots and vendor case...
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Here’s a summary and analysis of the article “Can Copilot Automate Your Workflow? My Frustrating Test Drive” from HackerNoon:
Main Points
The test goal: The author tried Microsoft Copilot’s new “Agents” feature to automate a simple workflow: scan a OneDrive folder, generate multiple synopses of...
In the rapidly evolving landscape of artificial intelligence, OpenAI's ChatGPT has emerged as a dominant force, significantly outpacing Microsoft's Copilot in user adoption and engagement. As of June 2025, ChatGPT boasts approximately 800 million weekly active users, with around 122.58 million...
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Office workers across the globe are at the epicenter of a silent, stubborn revolution—one where Microsoft’s mighty Copilot, the AI centerpiece of its productivity suite, finds itself trailing behind an unlikely crowd favorite: ChatGPT. Despite the scale, strategy, and technical firepower of...
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The recent outage of ChatGPT, OpenAI’s flagship artificial intelligence chatbot, marks a critical moment for millions of internet users who have come to depend on it for everything from content creation to troubleshooting everyday queries. In both India and the United States, this sudden...
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ChatGPT’s rapid evolution in the artificial intelligence landscape has consistently set benchmarks for what end-users expect from their digital assistants. Now, the platform is stepping into an even more ambitious domain: integrating with Microsoft’s cloud storage solutions—including OneDrive...
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Business leaders have a new kind of colleague, and it won’t show up to the all-hands in a wrinkled shirt or ask for a corner office: the AI chatbot. Once relegated to the land of “I’m sorry, I didn’t understand your question,” today’s crop is smarter, chattier, and (sometimes) just as perplexing...
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