ai trust and safety

Microsoft’s latest experiment with Copilot, dubbed “Copilot Appearance,” signals a bold step in the evolution of artificial intelligence—a direct push to transform the assistant from a faceless utility into a personable digital companion. Quietly rolled out in Copilot Labs for select users in...

AI agents are rapidly infiltrating every facet of our digital lives, from automating calendar invites and sifting through overflowing inboxes to managing security tasks across sprawling enterprise networks. But as these systems become more sophisticated and their adoption accelerates in the...

A specter is haunting healthcare IT: the specter of trust. For decades, clinicians, administrators, and patients have endured a parade of technosolutions that promise efficiency but deliver... let’s say, “mixed results.” (“Who doesn’t love EHR downtime during lunch?” said no one, ever.) Now...