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Alaska Airlines’ public-facing systems went dark on October 29 when a sweeping Microsoft Azure outage—traced by Microsoft to an inadvertent configuration change in its Azure Front Door service—left the carrier’s website and mobile app unavailable and forced airport staff to revert to manual...

Alaska Airlines’ online systems were knocked offline on October 29, 2025, when a sweeping Microsoft Azure outage — traced to a configuration error in Azure Front Door — disrupted the carrier’s websites, apps and a swath of airline and airport systems worldwide, snarling customer service...