airline resilience

Alaska Air Group is embarking on a sweeping technology overhaul after a string of high-impact outages exposed brittle on-premises infrastructure, overconcentrated cloud dependencies, and the real-world operational costs of modern IT failures — and the company’s public statements, an external...

Alaska Air has hired Accenture to conduct a comprehensive audit of its IT systems after a cascading series of outages — including a global Microsoft Azure failure — forced the airline to ground flights, cancel hundreds of services, and leave tens of thousands of passengers stranded while the...