Microsoft confirmed a coding error in the iOS build of Outlook that caused the app to crash or freeze on iPad devices, and issued a rapid fix while advising a temporary Airplane Mode launch trick for affected users as a stopgap measure.
Background
In mid‑January 2026 a routine update to...
airplane mode workaround
appstoreappstorepatch
feature flags
incident ex1220516
ipados
microsoft 365 admin center
outlook for ios
outlook ios
outlook ipad
