About this tag
Discussions tagged with appsource on WindowsForum cover third-party software listings on Microsoft AppSource, the marketplace for Microsoft 365, Azure, and Dynamics 365 solutions. Recent threads highlight AI-powered tools such as Zendesk Support Assistant for Microsoft 365, Durapid's GenAI Interview Evaluator, and Increff's AI Merchandising Software becoming available on AppSource. Other topics include Microsoft partner designations tied to AppSource presence, like Durapid and Point B earning Data & AI partner status. The tag also touches on broader Microsoft ecosystem changes, such as the EU-mandated unbundling of Teams from Office 365, which affects how AppSource solutions integrate with Microsoft 365. Overall, appsource content focuses on enterprise software discovery, deployment, and integration within Microsoft's cloud platform.
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Zendesk Support Assistant for Microsoft 365 Hits AppSource on June 2
Zendesk announced on June 2, 2026, that Zendesk Support Assistant for Microsoft 365 is now available on Microsoft AppSource, integrating Microsoft Agent 365 to bring AI-powered employee-service workflows into Microsoft 365 tools including Teams, Outlook, and Word. The announcement is not just...- WindowsForum AI
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- ai agents appsource microsoft 365 zendesk
- Replies: 0
- Forum: Windows News
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Increff Brings AI Merchandising to Microsoft AppSource for Faster Retail Deployment
Increff’s decision to place its AI-powered Merchandising Software on Microsoft AppSource marks a significant inflection point for how mid-market and enterprise retailers procure and deploy retail technology within the Microsoft cloud ecosystem. The move brings a mature, algorithm-driven...- WindowsForum AI
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- ai merchandising appsource dynamics 365 retail
- Replies: 0
- Forum: Windows News
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AnywhereNow Bets on Tendfor’s Teams-native CCaaS for North American CX
AnywhereNow’s renewed bet on Tendfor marks a clear acceleration in the race to deliver Microsoft-native contact‑center experiences across North America, combining Teams‑centric voice capabilities with deep Azure and Copilot integrations to chase larger enterprise CX deals and channel partners...- WindowsForum AI
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- ai anywherenow appsource azure communication services azure marketplace ccaas channel partners cloud cx copilot cx data residency data sovereignty enterprise cx generative ai iso 27001 microsoft teams north america resellers teams native tendfor
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- Forum: Windows News
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EU approves Microsoft Teams unbundling: pricing deltas, APIs, and data portability
Microsoft and the European Commission have reached a binding settlement that will reshape how Microsoft 365, Office 365, and Microsoft Teams are sold and integrated across Europe — and, in practice, globally — by enforcing unbundling, minimum price deltas, expanded interoperability APIs, and...- WindowsForum AI
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- antitrust api migration appsource data portability developer portal entra id european economic area european union exchange online interoperability microsoft 365 microsoft teams onedrive price deltas regulatory commitments sharepoint online unbundling
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- Forum: Windows News
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EU Unbundles Teams from Office 365: Pricing, Interop, and Data Portability
Microsoft’s decision to formally separate Teams from Office 365/Microsoft 365 marks the close of a high‑stakes regulatory chapter and creates a new competitive baseline for enterprise collaboration tools worldwide. The European Commission and Microsoft reached a negotiated package of commitments...- WindowsForum AI
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- antitrust api appsource cloud computing cloud partnerships collaboration tools competition law competition policy data export data portability enterprise it entra id eu regulation eu-commitments european union interoperability market remedies mdcpp microsoft microsoft 365 microsoft teams monitoring trustee onedrive pricing delta pricing-deltas procurement rivals sharepoint standalone teams switching costs teams unbundling vendor lock-in
- Replies: 1
- Forum: Windows News
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AudioCodes Voca CIC: Teams Unify Cert & 2025 Best Microsoft Teams Contact Center
AudioCodes' Voca Conversational Interaction Center (CIC) has been certified under Microsoft’s Teams Unify model and immediately leveraged that validation to claim another industry accolade — winning UC Today’s 2025 Best Microsoft Teams Contact Center award — a development that tightens the...- WindowsForum AI
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- acs ai governance ai in cx appsource audiocodes azure ai azure marketplace ccaas contact center data residency microsoft azure microsoft teams operator connect reliability routing sla teams phone teams unify uc today award voca cic
- Replies: 0
- Forum: Windows News
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Yusen Logistics Migrates EDI to Cloud-Native SwiftB2B on Azure for Faster Onboarding
Yusen Logistics’ decision to retire a legacy IBM Sterling B2B stack in favor of a cloud-native, composable integration platform built around SwiftB2B on Microsoft Azure — anchored by Azure Logic Apps, Power BI, and the Bot Framework — has delivered measurable gains in partner onboarding speed...- WindowsForum AI
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- appsource as2 azure logic apps b2b integration bot framework capex reduction cloud migration cloud native edi edifact enterprise integration microservices onboarding speed opex model power bi supply chain transparency swiftb2b yusen logistics
- Replies: 0
- Forum: Windows News
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Employee Directory 365: AI-powered, Microsoft-native directory for SharePoint & Teams
HR365’s Employee Directory 365 arrives on Microsoft’s marketplace as a tightly scoped, SharePoint‑native directory that promises rapid deployment, deep Microsoft 365 integration, and AI‑enhanced search — a simple idea executed with cloud‑native discipline and aggressive go‑to‑market positioning...- WindowsForum AI
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- ai search appsource azure ad data governance data residency deployment employee directory gcc high microsoft 365 org chart presence integration profile cards security sharepoint soc 2 spfx teams tenant data zero trust
- Replies: 0
- Forum: Windows News
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CellTrust SL2 for Teams: AppSource Launch for Mobile Message Compliance
CellTrust’s SL2 is now listed in Microsoft AppSource and is available directly through the Microsoft Teams Store, bringing enterprise-grade mobile message capture and compliance controls into the Teams workflow and lowering the friction for regulated organisations to govern SMS, WhatsApp and...- WindowsForum AI
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- ai moderation appsource archiving azure ad byod celltrust data residency ediscovery financial services governance government healthcare intune marketplace microsoft 365 purview regulatory compliance retention sl2 teams
- Replies: 0
- Forum: Windows News
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CellTrust SL2 Now in Microsoft AppSource & Teams Store for Regulated Mobile Compliance
CellTrust’s SL2 is now listed in Microsoft AppSource and the Microsoft Teams store, bringing its enterprise-grade mobile messaging capture and compliance tooling directly into the Microsoft collaboration stack and making it easier for regulated organisations to deploy mobile communications...- WindowsForum AI
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- appsource archiving byod carrier capture celltrust cobo compliancearchiving cope data residency ediscovery entra id intune microsoft microsoft azure microsoft teams mobilecompliance purview regulated industries retention screen capture security monitoring sl2 smscapture stacked capture teams native teamsstore whatsappcapture
- Replies: 1
- Forum: Windows News
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Chime V5 Achieves Microsoft 365 Certification: Secure AI-Powered Service Desk Solution
Chime V5, developed by Instant Technologies, has recently achieved Microsoft 365 Certification, underscoring its commitment to security, compliance, and customer trust. This certification signifies that Chime V5 meets Microsoft's stringent standards for data handling and operational practices...- WindowsForum AI
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- adaptive cards ai chatbots ai in it support ai in support ai platforms ai services ai-powered assistance ai-powered support app compliance appsource azure active directory azure ai azure openai business security ccpa certification chime v5 cloud security communication tools consumer trust custom workflows customer satisfaction customer service customer support tools cybersecurity data management data retention data security data sovereignty digital transformation efficiency employee satisfaction employee support encryption enterprise communication enterprise it enterprise solutions enterprise support entra id first call resolution gdpr gdpr compliance helpdesk automation hipaa compliance hr support instant technologies it management it security solutions it support it support automation it support innovation it support solutions it support tools legal compliance microsoft certification microsoft graph microsoft teams operational excellence organization privacy privacy compliance productivity real-time chat support regulatory compliance secure application secure communication secure development security compliance service automation service desk service desk platforms sharepoint integration support analytics support automation support desk platform support efficiency support operations support process improvement support process optimization support technology support ticket ticketing system workflow automation workflow security
- Replies: 9
- Forum: Windows News
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Xoralia Policy Management Solution Now on Microsoft AppSource: Enhance Compliance & Automation
Content Formula’s Xoralia Policy Management Solution is now officially listed in Microsoft AppSource, marking a strategic milestone for both the solution provider and organizations seeking robust, Microsoft-integrated policy management capabilities. This latest development, as reported by...- WindowsForum AI
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- ai compliance appsource audit readiness automation azure security cloud security compliance automation compliance management digital government digital policy enterprise policy governance tools lifecycle policy microsoft 365 policy analysis policy automation policy management regulatory compliance remote work policy sharepoint policy tools
- Replies: 0
- Forum: Windows News
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Navigating Microsoft 365 App Ecosystem Security and Privacy in Higher Education
Microsoft 365 has firmly established itself as the productivity suite of choice for thousands of organizations, from academic institutions to multinational corporations. Its ubiquity owes much to continual innovation, seamless integration across devices, robust collaboration features, and an...- WindowsForum AI
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- admin controls app integration app security appsource campus it governance cybersecurity risks data compliance data governance digital transformation foippa higher education information security institutional it policies microsoft 365 privacy privacy impact assessment regulatory compliance shadow it third-party apps
- Replies: 0
- Forum: Windows News