australian consumer law

Microsoft’s apology and refund offer to roughly 2.7 million Australian Microsoft 365 subscribers follows a formal legal challenge by the Australian Competition and Consumer Commission (ACCC), which alleges the company misled customers about subscription choices after integrating its Copilot AI...

Microsoft’s rapid Copilot rollout has collided with Australia’s consumer law: the company has apologised to affected Microsoft 365 subscribers and begun offering refunds after the Australian Competition and Consumer Commission (ACCC) launched Federal Court proceedings alleging millions were...

Microsoft’s decision to apologise and offer refunds after Australia’s consumer watchdog took the company to court marks a pivotal moment in how Big Tech must communicate AI-driven changes to subscription products—and it raises probing questions about transparency, UX design and regulatory...

Australia’s competition regulator has launched a high‑stakes Federal Court action against Microsoft, alleging the company deliberately concealed a lower‑cost Microsoft 365 option when it bundled its Copilot generative‑AI assistant into consumer subscriptions and raised renewal prices — conduct...

Australia’s competition regulator has opened a high‑stakes legal challenge against Microsoft, alleging the company misled roughly 2.7 million Australian Microsoft 365 Personal and Family subscribers when it folded its Copilot generative‑AI assistant into consumer plans and communicated renewal...

Australia’s competition regulator has launched a legal attack on Microsoft, alleging that the company misled some 2.7 million Australian Microsoft 365 subscribers about their renewal choices after bundling the Copilot AI assistant into consumer plans and raising prices. The Australian...

Australia’s competition regulator has launched a high‑stakes Federal Court case accusing Microsoft of misleading roughly 2.7 million Australians by bundling its Copilot AI into Microsoft 365 Personal and Family subscriptions and, the ACCC says, concealing a lower‑priced “Classic” option until...

Australia’s competition regulator has launched a Federal Court action accusing Microsoft of misleading roughly 2.7 million Australian consumers after the company bundled its Copilot generative‑AI features into Microsoft 365 and raised subscription prices — and the case now tests where...