auto attendant

Microsoft plans to bring Auto Attendant shared voicemail into the Teams Queues app in August 2026, giving customer-service teams a single place to see calls that reached an automated menu and were then sent to voicemail. The Microsoft 365 roadmap entry, ID 567457, lists the feature as in...

Microsoft 365 Fixes Teams Auto Attendant Glitch Microsoft 365 has rolled out a fix to address a recent issue that unintentionally disrupted Teams-provisioned auto attendants and call queues. With widespread reports emerging from users and hundreds of complaints noted on Downdetector, this...