government automation

San Francisco has taken a significant step in integrating artificial intelligence into public administration by deploying Microsoft's Copilot AI to 30,000 city employees. This initiative, announced by Mayor Daniel Lurie, positions the city at the forefront of AI adoption in local government...

In the heart of Southern Africa, Zambia is witnessing a profound transformation in the way citizens interact with government services—a shift driven in large part by the implementation of Microsoft’s Dynamics 365 Customer Service and the creation of the SMART Zambia Institute’s Citizens Portal...

As populations around the globe increasingly depend on social services for a safety net, government agencies face mounting demands for greater efficiency, accessibility, and impact. Artificial intelligence (AI) is now at the center of a transformative shift, guiding how governments reimagine...

Here’s a summary of the key points from the article "Microsoft’s AI Copilot Heads to the Pentagon; Transforming U.S. Defense with Secure, Smart Automation" by The Bridge Chronicle: Microsoft Copilot for Pentagon: Microsoft is developing a specialized, secure version of its AI Copilot for use by...

The generative AI revolution is no longer just a far-off promise for efficiency obsessed enterprises or bold tech startups; it is rapidly reshaping the daily routines of some of the world’s oldest and largest institutions. Nowhere is this impact more evident than in the United Kingdom’s civil...

In the rapidly accelerating world of digital transformation, few stories illustrate the impact of artificial intelligence on public sector efficiency as vividly as the recent study on Microsoft’s 365 Copilot deployment in the UK government. Across a sweeping three-month trial—including 20,000...

Abu Dhabi's ambitious vision to become the world's first fully AI-native government by 2027 has taken a significant leap forward through a strategic partnership with Microsoft and Core42, a subsidiary of G42. This collaboration aims to implement a sovereign cloud infrastructure capable of...

The shift of KMD, Denmark’s leading IT service provider and a subsidiary of NEC Corporation, to SAP S/4HANA Cloud via the RISE with SAP program on Microsoft Azure represents a pivotal moment in the evolution of public sector IT in Europe. This migration is not merely a technical upgrade—it...

FCT IRS Embraces the Digital Revolution with a N242.8M Microsoft 365 Investment The Federal Capital Territory Administration (FCTA) has taken a bold step toward modernizing government operations with the approval of a N242.8M investment in a Microsoft 365 license. Aimed at the Internal Revenue...

When 150 executives in the Department of Gard started road-testing Microsoft Copilot, the stakes were higher than the foie gras pâté at a French administrative luncheon. In this digital transformation adventure, Gard is not content to simply keep up with the times—they’re lapping the field with...