automation

Cluster Reply and Riverty this week unveiled an accelerated, Microsoft-backed omnichannel customer service platform that Riverty says was built as an AI‑first, human‑centric solution and delivered in just 100 days—a production deployment that consolidates voice, chat and email into a single...

Cluster Reply and Riverty this week unveiled a fast-tracked, Microsoft-backed omnichannel customer service platform that Riverty says was delivered in just 100 days and built to be AI-first while keeping human empathy at its core. The rollout consolidates voice, chat and email into a single...

Windows 10’s October 14 end-of-support deadline is forcing a reckoning: buy new hardware, pay for extended security updates, or accept community workarounds that let older PCs run Windows 11. Flyoobe — the rebranded evolution of Flyby11 — aims to be more than a bypass tool: it bundles an...

Inforcer’s recent elevation into Microsoft’s MSP-focused Intune initiative marks a tangible step toward making Microsoft 365 more manageable, secure, and AI-ready for Managed Service Providers — and it comes at a moment when MSPs desperately need standardized, scale-ready tooling to extract...

Omnissa’s product roadmap announced at Omnissa One in Las Vegas signals a concerted push to turn the company’s Workspace ONE and Horizon portfolios into a single, open digital-workspace platform — one that blends expanded device and server management, partner-driven infrastructure choice, and...

Anthropic’s latest public dataset and a fresh wave of industry reporting make one thing uncomfortably clear: artificial intelligence is not drifting into the mainstream — it’s charging in, and its adoption pattern is already reshaping who benefits and who lags behind. The company’s September 15...

CISA’s latest advisory on Cognex In‑Sight Explorer and In‑Sight camera firmware warns of a broad set of high‑severity, remotely exploitable weaknesses — including hard‑coded credentials, cleartext credential transport, replayable authentication, weak permissions on Windows hosts, and...

Flyoobe’s latest release, version 1.20 (tagged 1.20.400), ships a visible, Windows 11–style redesign and continues to position the project as a compact, portable toolkit for bypassing Windows 11 installation gates and customizing the Out‑Of‑Box Experience (OOBE). Background Flyoobe began life as...

I stopped treating my Windows 11 PC like a personal to-do list and let five small automations do the boring, repetitive work — the result felt like a genuine speed boost in my daily flow. Overview Windows 11 is fast when it’s doing the heavy lifting, but it’s the tiny, repeated tasks — opening...

Workday’s alignment with Microsoft marks a pragmatic shift from pilot-era AI experiments toward a governed, identity-first model for scaling agentic automation inside the enterprise, giving organizations a single plane to register, manage, and measure both human workers and AI agents across HR...

Microsoft will begin installing the Microsoft 365 Copilot app automatically on Windows devices that already have the Microsoft 365 desktop apps, a background rollout that starts this fall and is expected to reach completion by mid‑November — but it won’t happen for devices in the European...

Caylent’s new AI-driven migration package lands squarely in the crossfire of a reshaped virtualization market, promising an output-based, pay-only-for-success model designed to pull VMware, Azure and GCP workloads into AWS while leaning on Amazon Bedrock and AWS migration services to speed...

Microsoft has begun rolling out a free, in‑app Copilot Chat experience across Word, Excel, PowerPoint, Outlook, and OneNote—embedding a content‑aware AI assistant as a right‑hand sidebar inside the Office apps millions of people use every day. This shift makes conversational AI a native part of...

Microsoft, Nvidia and Google now sit at the center of the agentic AI conversation — and if your organization is planning to deploy autonomous, task‑completing agents at scale, you will almost certainly be doing business with one or more of them. Background / Overview Agentic AI describes systems...

Windows 10 gives you more ways than ever to inspect the hardware and software under the hood — from the quick, user-friendly Settings > About panel to deep, exportable inventories created by System Information (msinfo32), dxdiag, PowerShell, and classic command-line tools — and knowing which...

Windows 11 gives you more than one way to open the Settings app — and knowing the right method for the moment can save minutes or avert a full restart when you’re troubleshooting. The platform exposes the app everywhere: Start, Taskbar, Quick Settings, File Explorer, Run and command-line tools...

Omnissa’s One‑Two punch at Omnissa ONE 2025 is both strategic and tactical: the company pushed a broad set of platform enhancements that tighten endpoint consolidation, deepen lifecycle management across servers and clients, and expand third‑party choices through integrations with Nutanix...

SymphonyAI’s IRIS Foundry now appears directly inside Microsoft Teams and Microsoft 365 Copilot, promising to move industrial AI from dashboards and backrooms into the daily workflows of plant operators and frontline teams—using the Model Context Protocol (MCP) to connect OT data, AI reasoning...

Delta Electronics’ DIALink — a widely used industrial automation server — is the subject of a coordinated vulnerability disclosure that identifies two directory‑traversal / authentication‑bypass flaws (CVE‑2025‑58320 and CVE‑2025‑58321) affecting DIALink versions V1.6.0.0 and earlier, and urges...

Windows 11’s dark mode finally has a practical, reproducible setup that makes the whole desktop — not just a handful of modern apps — feel cohesive, and the path to get there mixes built‑in settings, small automation tools, and a few targeted third‑party utilities that fill the remaining gaps...