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    Anywhere365 Integrates Microsoft Teams Phone Extensibility: A Leap in AI-Powered Customer Engagement

    Anywhere365 is turning heads by integrating Microsoft’s groundbreaking Teams Phone Extensibility into its renowned contact centre platform. This latest innovation, powered by Azure Communication Services, is set to deliver advanced AI capabilities, streamlined call automation, and powerful...
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    • ai integration anywhere365 azure communication services contact centre customer engagement microsoft teams phone extensibility
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    • Forum: Windows News
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    Transforming Customer Experience with Azure and Microsoft Teams Contact Centers

    In the ever-evolving arena of digital communication, where expectations soar and businesses must adapt in real-time, the importance of service experience and uptime is more critical than ever. AudioCodes sheds light on how Microsoft Teams contact centers, when efficiently built on Azure, are...
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    • azure communication services contact centers customer experience microsoft teams voca cic
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    • Forum: Windows News
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