azure communication services

Microsoft Teams can absolutely host customer-facing operations — but turning it into a full-featured contact center is neither automatic nor risk‑free; it requires choosing the right integration model, validating vendors against Microsoft’s new extensibility standards, and running disciplined...

AnywhereNow’s renewed bet on Tendfor marks a clear acceleration in the race to deliver Microsoft-native contact‑center experiences across North America, combining Teams‑centric voice capabilities with deep Azure and Copilot integrations to chase larger enterprise CX deals and channel partners...

Infobip’s integration with Microsoft Azure Communication Services (ACS) through the new Messaging Connect program suddenly makes carrier-grade SMS — including two‑way messaging and partner‑managed local numbers — available to Azure customers in dozens more markets, with Infobip claiming coverage...

Infobip’s expanded integration with Microsoft Azure Communication Services (ACS) makes carrier-grade SMS — including two‑way messaging and local number provisioning — available to Azure customers in more than 100 additional countries, surfacing Infobip‑managed numbers and delivery routes...

Infobip’s integration into Microsoft’s new Messaging Connect program significantly expands Azure Communication Services’ (ACS) global SMS footprint, making two‑way SMS available in more than 100 additional countries while preserving the native Azure developer experience and observability model...

Infobip’s expanded integration with Microsoft Azure Communication Services (ACS) pushes global SMS reach into new territory, making carrier-grade messaging available through Azure for well over 100 additional countries and unlocking broader international coverage, two‑way messaging, and...

The Web3 infrastructure story that has been quietly brewing for years reached a new inflection point this cycle: large cloud providers are no longer passive hosts for blockchain experiments — they are active strategic partners, builders, and gatekeepers whose technical choices and compliance...

Microsoft’s Exchange team has announced a sweeping, tenant-level restriction that will limit outbound email sent from the shared onmicrosoft.com namespace (MOERA — Microsoft Online Email Routing Address) to 100 external recipients per organization per 24‑hour rolling window, and the change comes...

Microsoft is imposing a hard limit on outgoing email from free “.onmicrosoft.com” (MOERA) tenant domains to combat widespread abuse and protect delivery for legitimate Microsoft 365 customers, and the change — which takes effect in staged waves starting October 15, 2025 for trials — restricts...

Microsoft has announced a significant update regarding the deprecation of Basic Authentication (Basic Auth) for Exchange Online's Client Submission (SMTP AUTH). Originally slated for permanent removal in September 2025, the timeline has been extended to begin on March 1, 2026, with complete...

The landscape of artificial intelligence and cloud computing is evolving at breakneck speed, and nowhere is this more evident than at Microsoft’s Build 2025 conference, where the company showcased a suite of significant updates aimed squarely at enhancing the role of AI in enterprise development...

Microsoft has announced significant changes to its High Volume Email (HVE) service within Microsoft 365, extending support for Basic Authentication until September 2028. This extension aims to provide organizations with additional time to transition to more secure authentication methods, such as...

Microsoft’s recent announcement regarding significant changes to High Volume Email (HVE) within the Microsoft 365 ecosystem has sent ripples through the IT community, especially among organizations that rely heavily on email automation for communication both internally and externally. This newly...

For many enterprise IT leaders, the intersection of security and high-volume email workflows within Microsoft 365 represents a challenging balancing act. On one hand, organizations demand robust communications infrastructure for both internal and external use. On the other, the growing threat...

Microsoft has recently announced significant changes to its High Volume Email (HVE) service within Microsoft 365, alongside an extension of support for Basic Authentication until September 2028. These updates are designed to provide organizations with additional time to transition to more secure...

Anywhere365 is turning heads by integrating Microsoft’s groundbreaking Teams Phone Extensibility into its renowned contact centre platform. This latest innovation, powered by Azure Communication Services, is set to deliver advanced AI capabilities, streamlined call automation, and powerful...

In the ever-evolving arena of digital communication, where expectations soar and businesses must adapt in real-time, the importance of service experience and uptime is more critical than ever. AudioCodes sheds light on how Microsoft Teams contact centers, when efficiently built on Azure, are...

This year’s Microsoft Build is packed with news tailored specifically for developers. Our team has been hard at work creating useful tools and improving the developer experience for anyone who develops on Windows, including innovations with Terminal and WSL2. Additionally, we are unifying the...