backup discs

So i'm pretty sure that i had a virus so i did a factory reset but i have heard from numerous people that factory reset is a 50/50 chance it got rid of the virus even though my computer is 100x faster than before i just wan't to make sure i get rid of it. So my question is, If i reformat my HDD...

Apologies if I'm p[osting this in the wrong place, but I would be really gratful for any help you might be able to offer me. I'm currently running Windows 7 professional on my laptop. I purchased it as an upgrade from the digital river ultimate steal site last year. I now need to do a fresh...

I cannot seem to get the restore to factory settings discs to install as it says i dont have enough disc space, i have tons of disc space, so i tried to reinstall windows 7 using the pqservice but am not sure how to go about it. Howdo I start the image on pqservice to reinstall my windows 7...