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behavioural design
About this tag
Behavioural design explores how incentives and choice architecture influence user actions. A recent thread on WindowsForum discusses Shoosmiths' client excellence prize, offering a car or £25,000 house deposit, alongside AI-linked bonuses. This example shows how high-profile, behaviour-driven rewards shape internal culture and motivation. While not directly about software, the concept applies broadly to designing systems that guide decisions, whether in enterprise IT, user interfaces, or workplace programs. The tag covers discussions on leveraging behavioural principles to encourage desired outcomes, from employee engagement to customer interactions.
Shoosmiths has launched an internal “client excellence” competition that promises one staff member either a brand-new car or £25,000 towards a house deposit — a prize structure that, taken alongside the firm’s recent AI-linked bonus experiment, highlights how the firm is increasingly using...