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bizlink

About this tag
The tag bizlink covers issues related to BizLink USB-C to Display Adapter drivers, particularly after Windows 10 updates. Users have reported that after the Windows 10 Build 10586 update, a USB mouse stopped working while the optical sensor remained on. The problem was traced to a BizLink driver being incorrectly assigned to the mouse. The solution involves using the pnputil command in an elevated command prompt to list and remove the offending BizLink driver, then unplugging and replugging the mouse to allow Windows to install the correct driver. This tag is relevant for troubleshooting USB device conflicts caused by BizLink adapter drivers on Windows 10.
  1. Neemobeer

    Windows 10 USB Mouse no longer works Custom USB Device

    Ran into this problem after the Windows 10 Build 10586 update. My USB mouse just quit working while the optical sensor light remained on. Looking in Device Manager I noticed I had a weird entry "Custom USB Device". Expanding that revealed "USB-C to Display Adapter". Sure enough this was my...
    • Neemobeer
    • Thread
    • bizlink build 10586 command prompt connectivity custom usb device device manager display adapter driver issues driver update fix hardware mouse issues optical sensor plug and play pnputil troubleshooting usb mouse windows 10
    • Replies: 1
    • Forum: Windows Help and Support
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