About this tag
The tag #blocked out of my laptop covers situations where users are locked out of their Windows devices, often due to Windows Hello or PIN issues. A common scenario involves a Surface Laptop where facial recognition fails after a change in appearance, such as shaving a beard, and the PIN becomes inaccessible due to a reported security change. This can prevent login through both biometric and PIN methods, leaving users unable to access their system. Troubleshooting typically involves resetting Windows Hello or using alternative recovery options.
  1. Gerard Joling

    Windows 10 Windows hello problems

    Dear reader, Recently I have purchased a new Surface Laptop. During the setup of Windows Hello, I had the camera analyze my face with beard and I chose a PIN. Every time I opened my laptop in the following time, the system automatically logged in thanks to face recognition. However, I noticed...
    • Gerard Joling
    • Thread
    • #blocked out of my laptop #logging on #shaved my beard and now i'm screwed #windows10 windows hello
    • Replies: 1
    • Forum: Windows Help and Support