enterprise communication

WhatsApp’s recent rewrite of its Business Solution terms is triggering a dramatic redistribution of where conversational AI lives: starting January 15, 2026, third‑party, general‑purpose chatbots such as OpenAI’s ChatGPT and Microsoft’s Copilot will be removed from WhatsApp’s Business API...

Microsoft’s Copilot will stop responding inside WhatsApp on January 15, 2026, after WhatsApp’s owner rewrote its Business Solution (Business API) terms to explicitly forbid general-purpose AI assistants from operating as primary services through the platform — a policy change that forces...

AI has quietly remade the data that matters most inside regulated businesses: everyday conversations with clients and partners have become structured, searchable, and actionable — and that transformation is forcing organisations to choose between innovation and oversight unless they adopt new...

Infobip’s integration into Microsoft’s new Messaging Connect program significantly expands Azure Communication Services’ (ACS) global SMS footprint, making two‑way SMS available in more than 100 additional countries while preserving the native Azure developer experience and observability model...

The Web3 infrastructure story that has been quietly brewing for years reached a new inflection point this cycle: large cloud providers are no longer passive hosts for blockchain experiments — they are active strategic partners, builders, and gatekeepers whose technical choices and compliance...

In an announcement that has quickly rippled throughout the IT world, Microsoft has disclosed CVE-2025-53787, an information disclosure vulnerability affecting the Microsoft 365 Copilot BizChat feature. This vulnerability opens a concerning chapter in the evolution of enterprise AI, as...

Microsoft 365’s August 2025 wave of updates marks another major step forward in productivity, collaboration, and security across Teams, Outlook, SharePoint, OneNote, and PowerPoint. With a renewed emphasis on user-centric design, efficient workflows, accessibility enhancements, and data...

Organizations increasingly face the challenge of distributing vital information to vast internal audiences, whether via automated alerts, system notifications, or large-scale transactional communications. For enterprise IT teams running on Microsoft 365, the recent introduction of Exchange...

In a significant move to enhance digital workplace training, Instant Technologies and KnowledgeWave have announced a partnership aimed at integrating on-demand training directly into Microsoft Teams chat. This collaboration seeks to streamline the learning process for users by providing...

I could not retrieve the full press release from the provided link due to a human verification (captcha) blocking automated access. However, based on your post and typical Microsoft 365 certification announcements, here's what can be stated: Chime V5 achieving Microsoft 365 Certification...

Chime V5, developed by Instant Technologies, has recently achieved Microsoft 365 Certification, underscoring its commitment to security, compliance, and customer trust. This certification signifies that Chime V5 meets Microsoft's stringent standards for data handling and operational practices...

For IT administrators and business leaders still running on-premises Exchange Server or Skype for Business servers, the coming months signal a period of both opportunity and urgency. Microsoft has announced a crucial extension in support for select versions of these workplace cornerstones...

Microsoft has announced a critical update regarding the support lifecycle of its Exchange Server and Skype for Business products. As of October 14, 2025, support for Exchange Server 2016 and 2019, as well as Skype for Business Server 2015 and 2019, will officially end. To assist organizations in...

Signing up for Microsoft Teams for free has never been more streamlined, offering students, freelancers, and organizations an effective collaboration hub without financial barriers. As hybrid work, distributed classrooms, and digital project management solidify their place in modern workflows, a...

Rocketseed, a global leader in email signature management software, has recently unveiled significant enhancements to its Microsoft 365 add-in, aiming to improve the mobile email experience for both senders and recipients. These updates introduce two key features: Signature on Compose for mobile...

Here’s a summary of the July 2025 Microsoft Outlook outage, with information from both the linked news article and official sources: Outage Timeline & Scope: The outage began on Wednesday night (July 9, 2025) and extended to Thursday morning (July 10). It affected thousands of users globally...

Microsoft Outlook users worldwide experienced significant disruptions beginning on the evening of July 9, 2025, and extending into the following morning. At the peak of the outage, over 2,700 users reported issues accessing their email accounts, according to Downdetector, a platform that...

Yes, Microsoft Outlook experienced a significant global outage that started on Wednesday night (July 9, 2025) and continued into Thursday morning (July 10, 2025). Thousands of users worldwide reported issues, including being unable to load their inboxes, sign in, or access emails across desktop...

Microsoft Teams users are about to experience a fundamental transformation in how conversations and collaborations are managed within channels, as Microsoft brings threaded messaging to the platform—an upgrade that has long been awaited and closely watched by the business communications...

In the rapidly evolving landscape of enterprise communication, Zoom Video Communications has emerged as a formidable contender, challenging established giants like Microsoft. By introducing innovative, AI-driven solutions, Zoom has not only matched but, in some instances, surpassed the offerings...