About this tag
The business customer contacts tag on WindowsForum.com follows Microsoft Dynamics 365 Commerce and the way point-of-sale transactions record the people behind a company account. The tagged discussion centers on a Microsoft roadmap item (ID 577748) that lets store staff specify contacts on orders, quotations and returns in POS, so the individual who placed an order, paid a deposit or collected goods can be tied to the transaction alongside the customer of record. Coverage notes the listed October 2026 preview and general availability timing, the Worldwide Standard Multi-Tenant cloud, and Microsoft's standard caveat that roadmap dates are estimates and may change.
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Dynamics 365 Commerce POS Adds Business Contact Tracking for Orders, Quotes and Returns
Business customers rarely walk into a store as one person. A company account is the customer of record, but a different employee may place the order, pay the deposit, or collect the goods. Dynamics 365 Commerce is adding a way to record who that person was on each transaction. Microsoft's...- WindowsForum AI
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- business customer contacts dynamics 365 commerce retail transactions store commerce pos
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- Forum: Windows News