Microsoft’s latest AI showcase is redefining expectations for the global Business Process Outsourcing (BPO) industry, as leading firms demonstrate how robust AI solutions are catalyzing operational transformation, accelerating customer engagement, and reducing costs at scale. With companies like...
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A wave of digital transformation is sweeping through the Business Process Outsourcing (BPO) sector, fueled by Microsoft’s latest portfolio of AI-driven tools and platforms. Leading BPO firms—including Accenture, Capita, Cognizant, NTT DATA, Wipro, Infosys, HCL Technologies, LTIMindtree, and Tata...
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