Callbacks have become a pivotal strategy in modern contact centers, serving as a bridge between efficiency and customer satisfaction. In the landscape of Customer Contact as a Service (CCaaS), Microsoft’s latest evolution—availability-aware scheduling through CCaaS APIs—ushers in a...
GetMessage appears not to receive messages that are posted while a WinEvent callback function is being executed. If another message enters the queue, both messages will be received and processed.
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Suppose you want to create a workflow that needs to wait on a CLR event or callback. In this episode I'll show you how to create an Activity and a Workflow Extension that implements IWorkflowInstanceExtension to create an activity that can safely deal with CLR events.
Ron Jacobs
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