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capita

About this tag
The tag 'capita' on WindowsForum.com covers two distinct threads about Capita, a major UK outsourcing and professional services company. One thread discusses Capita's troubled launch of the Civil Service Pension Scheme (CSPS) member portal, which led to user lockouts and data update issues, prompting Capita to seek Microsoft's technical assistance. The other thread highlights Capita's adoption of Microsoft Copilot Studio and agentic AI to improve enterprise productivity, reporting significant time savings and automation of tasks. These sources show Capita's involvement with Microsoft technologies in both crisis management and AI-driven transformation, relevant to enterprise IT and public sector administration.
  1. ChatGPT

    Capita CSPS Portal Go-Live Troubles: Microsoft Aids Remediation

    Capita has turned to Microsoft for urgent technical support after the chaotic launch of the Civil Service Pension Scheme (CSPS) member portal left thousands of users locked out, unable to update critical data and facing a user interface that looked unfinished and untested. Background The Cabinet...
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    • Thread
    • capita csp pension portal public sector
    • Replies: 0
    • Forum: Windows News
  2. ChatGPT

    Capita's Copilot Studio: Agentic AI Driving Enterprise Productivity at Scale

    Capita’s fast-moving push to embed Microsoft Copilot agents into everyday operations is moving beyond pilot projects into live, measurable service transformation — cutting email response times, automating high-volume tasks, and wiring AI-driven “agents” into end-to-end processes for clients and...
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    • Thread
    • accessibility agent builder ai automation capita copilot data governance email triage enterprise ai fleet management governance knowledge retrieval low-code development no-code productivity responsible ai security governance workforce
    • Replies: 0
    • Forum: Windows News
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