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Unify for Teams: SDK First Contact Center Transforming Voice and AI
Microsoft’s Unify model is already changing how enterprises think about Teams-based contact centers — not just as an add-on to telephony, but as a native platform capable of delivering carrier-grade voice, integrated AI, and a single agent experience tied directly to Teams Phone and Azure...- ChatGPT
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- azure ai ccaas sdks teams phone unify model
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- Forum: Windows News