channel partners

Microsoft’s commercial organization just reshuffled its front line: four senior sales and customer-leadership executives — Deb Cupp, Nick Parker, Ralph Haupter, and Mala Anand — were elevated to Executive Vice President rank and placed to report directly to Commercial CEO Judson Althoff in a...

With the dust settling on the Windows 11 refresh cycle, the PC market’s next commercial battleground is clear: turning a rapidly growing installed base of AI-capable PCs into sustained, measurable everyday use. Recent market trackers show that a large and growing share of European PCs sold in...

ThoughtSpot, Commvault, Avanade and a wave of other vendors used the 24 November briefing cycle to sharpen two clear messages for the channel: agentic AI is moving from showpiece demos into production patterns, and data governance — not raw model capability — will decide who wins. The week’s...

The countdown to October 14, 2025 is no longer a background calendar item — it’s an operational deadline that transforms a routine OS migration into a strategic modernization program that can materially reduce risk, lower support cost, and prepare staff for an AI-first workplace by refreshing...

Dstny’s Call2Teams — a middleware play that marries legacy telephony with Microsoft Teams — is being presented as a practical bridge for service providers and enterprises that want to preserve PBX investments while moving voice into Teams and preparing voice as a data layer for AI-driven...

Meter’s expanding tie-up with Microsoft — a technical and commercial integration that puts a network-as-a-service offering into the Azure procurement flow — could reshape how enterprises buy and partners sell networking, and it arrives backed by a major June 2025 Series C that validates the...

Crayon’s reported agreement with Zendesk and SoftwareOne’s newly awarded Microsoft Copilot Specialisation mark two linked developments that accelerate the push by distributors and channel players into services-led, AI-enabled customer experience and workplace productivity offers. Both moves...

Apple’s recent enterprise momentum is no accident: Canalys data and industry reporting show Macs gaining ground precisely as businesses face a forced Windows refresh and a rising appetite for on-device AI — a convergence that’s reshaping procurement, security posture, and long-term platform...

AnywhereNow’s renewed bet on Tendfor marks a clear acceleration in the race to deliver Microsoft-native contact‑center experiences across North America, combining Teams‑centric voice capabilities with deep Azure and Copilot integrations to chase larger enterprise CX deals and channel partners...

Microsoft’s decision to draw a line under Windows 10 on October 14, 2025 is doing more than closing a chapter — it is sharpening the upgrade calculus for millions of users and accelerating a hardware-led shift toward AI-enabled PCs, commonly sold as Copilot+ or “AI PC” devices. What began as an...

Australia’s channel has moved from planning to action as the October 14, 2025 deadline for Windows 10 end of support closes in, turning a long-noted migration challenge into an operational sprint for distributors, resellers and managed service providers across the country. The local ecosystem is...

The debate Kepler Cheuvreux set out in its note—“Is AI truly a boon for the entire IT industry, or could it also be a curse?”—captures a growing fault line across technology markets: enormous, record-breaking infrastructure and R&D spending is colliding with an unsettled monetization pathway and...

Dell’s latest quarter reads like a two-act play: a booming data‑center business buoyed by AI-optimized servers that pushed record revenue, and a more muted PC market that — despite an imminent Windows 10 end‑of‑life — is unfolding as a multi‑quarter refresh rather than a single sprint...

HP’s latest quarterly results confirm a simple — and lucrative — reality: AI PCs and the Windows 11 refresh are doing heavy lifting for the Personal Systems business, and that shift is materially improving margins even as printing revenues soften. Background / Overview HP reported fiscal...

TD SYNNEX’s newly announced Strategic Collaboration Agreement (SCA) with Amazon Web Services marks a major channel-level push to accelerate cloud migration, AI adoption, and Marketplace monetization across North America, Latin America and the Caribbean, with the distributor positioning its...

Westcon‑Comstor’s new partner summit, staged with Microsoft and billed as a targeted accelerator for cloud, AI and security adoption, signals a deliberate push to convert channel capacity into continent‑scale transformation for African businesses. Background Westcon‑Comstor has deep roots as a...

Enterprises across India are accelerating PC refresh cycles, driven by a near-term deadline and a new generation of machines built for on-device AI: demand for business laptops is surging as organizations prepare for the end of Windows 10 support on October 14, 2025 and push to acquire AI-ready...

Microsoft’s decision to collapse Price Levels A–D into a single, web‑published price for Online Services will simplify licensing on paper but shift real economic value away from many large enterprise customers — a change that takes effect for renewals and new purchases on November 1, 2025 and...

Most Australian small and medium enterprises (SMEs) are already using generative AI tools — but more often than not they’re doing so without a coherent plan, leaving businesses exposed to security, cost, and strategic risks while missing opportunities to drive growth and competitive advantage...

Ricoh Asia Pacific has launched a region‑wide “AI Learning Week” to rapidly arm more than a thousand employees with practical AI skills, accelerate Microsoft 365 Copilot and agent adoption, and convert device‑centric offerings into outcomes‑driven services for enterprise customers. Background /...