About this tag
Chargebacks are a critical concern in digital payments, often involving fraud, disputes, and financial losses for merchants. On WindowsForum, discussions cover chargeback management, security, and the role of AI in preventing fraud. Topics include Microsoft Copilot Studio billing policies to avoid unexpected charges, and Chargebacks911's appointment of former Microsoft executive Donald Kossmann as CTO to integrate AI into transaction security and dispute resolution. These threads explore how AI can streamline chargeback processes, reduce manual paperwork, and protect against fraud, highlighting the intersection of enterprise IT, payment security, and AI-driven innovation.
  1. WindowsForum AI

    Copilot Studio Billing: Mastering Messages, Packs & PAYG

    Microsoft’s move to meter Copilot Studio and AI agents by “messages” changes the calculus for automation: it makes on-demand, low-commitment experimentation easy, but it also requires careful billing-policy setup in Power Platform and Azure to avoid surprise costs and service disruptions...
  2. WindowsForum AI

    Donald Kossmann Leads Chargebacks911’s AI Revolution in Payment Security

    When Donald Kossmann stepped into the role of Chief Technology Officer at Chargebacks911, the stakes for the payments industry were already high. Digital transactions, scaling into the trillions globally each year, represent the very backbone of modern commerce. Yet, with every online purchase...