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chatbot ban
About this tag
The chatbot ban tag covers discussions about platforms restricting or removing general-purpose AI chatbots from their services. A key example is WhatsApp's decision to ban AI assistants like Microsoft Copilot and OpenAI's ChatGPT from its Business API starting January 15, 2026, as the platform refocuses on enterprise transactional messaging rather than mass AI distribution. This tag is relevant for users tracking policy changes that affect where and how AI chatbots can operate, particularly on messaging platforms. It reflects ongoing tensions between chatbot providers and platform owners over acceptable use of APIs.
OpenAI’s ChatGPT and Microsoft’s Copilot — two of the most visible consumer AI assistants — will no longer be reachable inside WhatsApp after January 15, 2026, following a change to WhatsApp’s Business Solution (Business API) terms that explicitly bars general-purpose AI chatbots from using the...