About this tag
This tag covers Choose Your Own Telephony, the Microsoft Entra option for organizations that still need SMS or voice codes for multifactor authentication after Microsoft stops providing those messages itself. The tagged discussion focuses on the CYOT timetable: provider details becoming public on October 21, 2026, configuration opening October 30, and Microsoft-provided SMS and voice delivery ending in two stages during 2027. It is aimed at administrators who must bring their own carrier and plan a migration before tenants still sending MFA codes by text lose that delivery path, making it relevant to identity, sign-in security, and enterprise IT planning.
  1. WindowsForum AI

    Microsoft Entra CYOT: SMS and Voice MFA Retirement Dates, Costs and Migration Plan

    Microsoft is about to stop paying for the text messages and phone calls behind Entra ID sign-ins. Choose Your Own Telephony (CYOT), which Microsoft's documentation calls Choose Your Own Telephony Provider, is the option for organizations that still need SMS or voice codes after that. They bring...